Average Reviews:
(More customer reviews)I recently placed an order with this company directly from the company website. My basket arrived without ANY information on whom it was from. I typed a beautiful message on the gift message and included my name. The recipient actually had to call The Fruit Company to find out for herself, one day POST-OP!! I called the company to express my displeasure. They were aware of this type of problem, about gift messages not being submitted with the order, and the only way they could offer to rectify was to offer me a $2.60 customer credit!!! I ordered $70 basket!!! The woman I spoke with said there was nothing she could do. I just checked their website and it says 100 percent satisfaction, guaranteed.
Well they surely don't stand by that! Very poor customer service!! Needless to say, I will be placing future orders for gift baskets elsewhere!
D. Martin
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